inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
performance result for any abnormalities, logging calls and following up with service providers and regions network elements are monitored on a 24/7 basis Capturing all network incidents on the Fault Management network faults according to Network Management Centre Fault Handling and Escalation Procedures within
customer facing role, sales, customer care, call centre etc. If you meet the above criteria, please send Some sales experience, customer engagement, call centre etc. Basic Commission Company Car Fuel Medical
customer facing role, sales, customer care, call centre etc. If you meet the above criteria, please send Some sales experience, customer engagement, call centre etc. Basic Commission Company Car Fuel Medical
templates) Insurance claims Arrange appointments Data capturing Renew licenses Ordering and keeping track of Filing Managing cleaning staff Managing incoming calls Greeting guests Additional tasks as needed Criteria:
files
paths, and ensure team buy-in. Ensure accurate capturing and approval of debtors/creditors, including invoice invoice approvals. Ensure accurate capturing and approval of sales invoices to customers and from farms Ensure all reviews and financial activities are captured accurately and timely. Ensure payments are allocated Manager on financial matters. Ensure accurate capturing on all financial information platforms, including sorted for all entities. Timely and accurate data capturing of Payspace information, payroll, wages, overtime
findings provided to client • Data of findings analysed and interpreted • Data presented to client Special requirements • Feedback on findings provided to client • Data of findings analysed and interpreted • Possible pre-migration sheet (custom) • Project pre-migration data capturing • Project Migration audit (following day according Checklist delivery • Project Post-Migration data capturing and reporting • Client & co-ordinating report • Monthly network health report for the data centre • Daily change meeting (8AM) – updates on sites
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will • Good understanding of SIP protocol. • Packet capture. • Knowledge of VMWare. • Basic knowledge on Network
requires a Customer Success Consultant for their call centre in Somerset West. Drive and own the new client ensure optimal adoption of our software Management of data migration from clients' previous solution Online