• Market the Company, its Products, Solutions, and continuously improve the Client's perception of the Company • The Account Manager must have a good understanding of the following: - Client Organisational Structure, Client Environment, Client decision making process, Client's KPI's, Client Projects and Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape. • Provide Clients with continuous Product and Solutions updates • Responsible for the day-to-day management of current Clients, and to generate new business • Achieve Quarterly and Annual Sales Targets • Maintain and grow market share within the Public and Corporate Sector • Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects • Conduct and submit monthly sales forecasting • Update Sales Tools and relevant systems, along with the Customer Information Sheet • Client calls, Physical visits – all Clients at least once every 2 weeks, minimum of 12 Client visits per week • Client calls: Telephonic – all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated. • Prepare and provide Clients with quotations on request • Follow up on a bi-monthly basis on quotations (possible and already distributed • Ensure Client is updated on deliveries and order progress as and when needed • Do deliveries if required • Provide after-sales support to Clients • Follow up on Invoices and Payments • Attend weekly debtors' meetings • Attend product training sessions, • Ensure internal training is up to date on a quarterly basis • Attend sales meetings & marketing events • Assistance as and when required with tender submissions • Ad-hoc requests as and when required • Senior Certificate (essential) • Relevant qualification (preferred) • Minimum of 5 years' relevant experience in a senior sales positions within the Public Sector or Corporate Sector • Technical Knowledge (Unified Communication) • Product Knowledge (Unified Communication) including VOIP, Audio Visual, Video Conferencing, WIFI, Networking (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP) • Should have achieved a Target performance of more than 75% over the past 3 Years
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