Job Purpose:

The Area Manager is responsible for all operations in his/her business unit
The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision
The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance

Reporting Structure:

Location:

Candidate will oversee all stores within the area namely: Bloemfontein x 3, Kimberly x2, Welkom , Ficksburg, Phuthaditjhaba & Sterkspruit. (9 stores)

Minimum Requirements:

Grade 12/ Matric
Operations Management diploma/degree or relevant/related Retail NQF 5/diploma (Highly advantageous)
Valid Driver’s License – Code 8 unendorsed
Computer literate: Microsoft Office
Willingness to travel

Key Responsibilities:

Asset Management:

Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
Co-ordination of janitorial and repair services

Stock Control:

Is responsible for all stock and will be held accountable for all overages and shortages
Should ensure control of inventory
Prepare requisitions to replenish stock
Identify and report on slow selling items
Stock loss action plan

Merchandising:

Marketing and Sales:

Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
Achieve and exceed store sales targets
Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff
Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash:

Ensure that the standard of administration and procedures in store are met
Make certain that business direction and strategies are followed
Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily
Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff:

Assign employees to specific duties
Encourage, assist and train employees to become a motivated sales force
Manage performance and development of staff
Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
Determine when extra temporary staff is needed and recruit same

Security:

Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
Monitor security staff and make sure that they are alert and performing their duties to the maximum

Customer Service:

Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis
Train staff in customer service
Assist customers with enquiries and complaints
Continuously satisfy customer needs and attract clientele

Key Skills and Competencies: