Bi Specialist Johannesburg - Johannesburg
Quest Staffing Solutions
Our client is seeking a highly skilled Bi-lingual Contract Support Specialist to assist with Healthcare Consultant and Patient Contracting . This role requires exceptional administrative abilities and proficiency with technology used across the life sciences industry. MUST be able to speak ENGLISH and ONE of the following languages SPANISH, PORTUGUESE, FRENCH, GERMAN or ASIAN LANGUAGES (Chinese, Mandarin, Japanese, Korean). ONLY Applicants that meet the minimum requirements will be considered Will manage client initiatives, ensure compliance through precise contract management , and facilitate accurate data exchange between authorized sources and stakeholders. This position demands excellent organizational skills and the capability to handle multiple high-level, complex engagements while adhering to deadlines. Client Communication: Serve as the primary contact for clients, overseeing project initiation, status updates, reporting, and escalations. Team Coordination: Delegate tasks to Administrators/Processors based on the prioritization of Health Care Professional (HCP) and Patient contracting workloads and project timelines. Support Requests: Handle Tiering/Fair-Market-Value requests from clients. Contract Review: Facilitate institutional review and redlining of contracts, including obtaining employer consent. Invoicing: Manage invoicing and collection of out-of-pocket documentation when applicable. Data Management: Ensure accurate data and document exchange between sources, systems, and stakeholders. Follow-Up: Provide personal follow-up with stakeholders and customers as needed. Confidentiality: Maintain the confidentiality of customer and client information Education: Bachelor's Degree or equivalent work experience (e.g., paralegal or legal secretary). Technical Skills : Proficient in technology software and platforms such as Word, SAP, etc. Work Options : On-site and/or hybrid options available. Communication Skills : Exceptional written, oral, and interpersonal skills; ability to work independently and collaboratively. Language Skills: ENGLISH and ONE of the following languages SPANISH, PORTUGUESE, FRENCH, GERMAN or ASIAN LANGUAGES (Chinese, Mandarin, Japanese, Korean). Salary: Market Related Location : Gauteng (South Africa)
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