Call Centre Administrator - South Africa
Accredited Resource Consulting Services
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal team. In this critical role, you will leverage your extensive expertise in Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation and communication, will be instrumental. If you are a dedicated professional with a proven track record in Debt Collections, we invite you to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, but not limited to: Data capturing duties in the form of updating and making notes on various systems Assist with request & reporting on an administrative level to management. Administrative duties and Clerical duties in debt collection department. Operating of Debt Collection programs and extracting of data. Following up and maintaining files pertaining to trace matters: drawing and distributing of trace agent lists; loading and managing trace data on all systems via imports and analysis; clerical duties in the trace department; operating of debt collection program; stats relating to all trace functions; outsourcing of trace matters and overall management of the trace department Ability to handle pressure & strong in admin Ability to handle difficult clients/debtors. Fluent in English & Afrikaans. Requirements: Grade 12 / Matric CLEAR ITC 5 Years overall experience 13000.00 - 15000.00 - Monthly
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