KEY PERFORMANCE INDICATORS

Contribute to the overall increase of GP through excellent turnaround times and attention to detail. Operate within agreed expenditure budget.
Adhere to company policies and procedures. Awareness of international trade and associated risks, rules, and regulations.
Monthly provision of accurate and timeous reports as requested by management
Staying up to date with current market as well as market trends.
Input into own personal development plan.
Build solid product, service, and industry know- ledge.
Receive quote requests and provide feedback on outstanding information required or the expected completion date and/or time.
Communicate any delays or potential problems with estimates, shipment bookings/documents. Tracking of shipments.
Deal with daily requests/queries from controllers and/or customers.
Build and maintain good relations with colleagues, client's and suppliers.
Escalate unresolved complaints to management. Continuously seek opportunities to add value to
the team and build the business.
Assist with collating info for certificates of origin, SADC certificates, permits etc.
Assist with processing of cargo dues orders. Border police pre-stopped/stopped containers; ensure documents are emailed as well as hand delivered before the documentary cut-off.
Arrange Port Health protocols (extended deten- tions, examinations, releases etc.).
Arrange State Vet protocols (extended detentions, examinations, releases etc.).
Stay informed of Import and Export commodities deemed to be prohibited/restricted (via SARS).

CAPABILITIES & COMPETENCIES

Knowledge and understanding of the Clearing and Forwarding industry, incl full Supply Chain, Imports and Exports process flows.
Highly motivated and driven individual.
Well groomed, friendly and professional.
Strong understanding of client/market dynamics and requirements.
Excellent English and Afrikaans oral and written communication skills for liaising with internal and external clients/suppliers.
Computer literate, specifically MS Office.
Highly accurate and understanding of the basic aspects of costing within the supply chain.
Strong analytical skills.
Meticulous attention to detail and ability to work under pressure.
Deadline driven.

REQUIREMENTS

South African citizen.
Code B driver's license and own transport.
Willing to work overtime and be available after business hours.

QUALIFICATIONS & EXPERIENCE

Senior certificate (NQF 4).
Relevant tertiary qualification will be beneficial.
2-3 Years' experience in the Clearing and Forwarding and/or supply chain industry.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate. Apply Now

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