Deli Manager Pietermaritzburg - Pietermaritzburg
Keyspec Executive CC
PLEASE EMAIL CV TO ansansrecruitment.co.za KPA - The Deli Manager / Head Chef is responsible for overseeing the daily operations of the deli division within the convenience store. managing cost centers, pricing strategies, food preparation, ensuring quality control, minimizing wastage of perishable products, and creating attractive, affordable meal options to draw in customers. Lead, train, and motivate the food services team to deliver exceptional service and maintain high standards of food safety and hygiene. TRAITS: Team Management, Energetic, Big Smile, Willingness to Learn and implement new ways, Reliable, Great Communicator, Creativity and innovation in food preparation, Strong English, Disciplined Individual, Leads by Example, Leadership Skills, Strong organizational abilities, Customer-focused mindset, Detail-oriented and quality-driven Responsibilities • Comply with any requests from group management and assist in whatever way possible with tasks outside of the ordinary day to day roles and responsibilities as reasonably requested • Supervise and manage all aspects of the deli division, including food preparation, service, and cleanliness. • Develop and implement menus that incorporate perishable products into prepared or frozen meals, minimizing wastage. • Create affordable, appealing lunch options to attract weekday customers. • Ensure high standards of food quality, presentation, and hygiene are maintained at all times . • Oversee the daily operations of the food services team, including Food Services Staff, Barista, and Cleaner. Page 1 of 3 • Train, mentor, and motivate team members to deliver exceptional customer service and maintain high operational standards. • Monitor inventory levels and order supplies as needed, ensuring cost control and minimizing wastage. • Conduct regular stock takes and manage the ordering process to ensure adequate stock levels are maintained. • Handle customer inquiries, complaints, and feedback professionally and efficiently. • Ensure compliance with all health and safety regulations and company policies related to food services. • Collaborate with the General Manager and Group Management Team to develop strategies for increasing sales and profitability of the deli division . • Consistently maintain order and ensure smooth operations at the forecourt and convenience store • Leadership and Management • Customer Service • Financial Management • Operations Management • Staff Management • Inventory and Stock Control • Marketing and Promotions • Facility Management • Reporting and Communication • Willingly fill in for No Shows, Short Staff and Busy Periods Required Skills Food Preparation: 3 to 4 years Supervising: 3 to 4 years Food Experience: 3 to 4 years QUALIFICATIONS • Relevant culinary qualification or equivalent experience • Food safety and hygiene certification will be an advantage • Matric • Valid driver's license EXPERIENCE: • 3 to 5 years of experience in a supervisory role within a food services environment • Proven experience as a chef or cook, with strong culinary skills KNOWLEDGE AND SKILLS • Excellent culinary skills and knowledge of food preparation technique • Strong leadership and team management abilities • Knowledge of inventory management and cost control • Basic computer literacy and experience with point-of-sale (POS) systems • Excellent communication and interpersonal skills • FMCG retail knowledge and experience will be an advantage • Experience with speed points and arch software will be an advantage. • Strong leadership skills • Honest, loyal, reliable, and trustworthy. • A ‘Can-do' attitude. • A problem solver • Team player . • Self-motivated. • Operationally a hands-on person. • Ability to work under pressure and deliver accurate work within a deadline driven environment. • Ability to multitask. • Be independent and pro-active. • Time management skills. • Possess excellent communication and interpersonal skills. • Ability to work with individuals at all levels of the organization. • Ability to take the initiative. • Be able to take responsibility . • Positive mindset. R12,000-R15,000 CTC
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