KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Operational Management- Develops plans for the growth of the business whilst considering the financial, operational and technical capabilities of the business.
- Reviews and realigns operational processes to ensure optimum utilisation of resources.
- Manages the resources by proper work allocation with a focus on timely reviews, results management in order to enhance the effectiveness and efficiency of the team.
- Recognises areas where cost reduction can be achieved and then see to it that initiatives are set in place to achieve the expected cost savings.
- Ensures effective service delivery in line with SLAs, ensuring compliance with relevant policies and procedures.
Sales Management- Engages with clients on a regular basis to maintain sound relationships.
- Manages client concerns relating to service delivery and ensures resolution thereof.
- Keeps informed of legislative requirements pertaining our industry.
- Assists in the development of customised solutions through an in-depth understanding of the operational requirements of delivering to specific client needs.
- Participates in the preparation and presentation of business proposals to existing and potential clients as required.
Financial Management- Focuses on maximizing revenues and minimizing operational costs in order to drive profits.
- Ensures that all financial reports are submitted on time and are accurate and in keeping with the standards set out by the company.
- Ensures that all purchasing decisions are taken and negotiated in accordance with the objectives of the organisation.
- Compiles and manages the regional budget in line with budgetary guidelines.
- Ensures compliance to the Authority Framework and other financial guidelines.
- Identifies opportunities and motivates for re-investment into regional business to ensure growth and sustainability.
Risk Management- Enforces the implementation of risk management policies, procedures and regulations as set forth in the operation of the business.
- Ensures compliance to all aspects of the OSH Act.
- Reports unique business risks such as new competitors, security, fire, and other.
People Management- Ensures that a culture of performance is nurtured within the business so as to develop effective and efficient staff.
- Ensures that staff are trained, skilled and that their expertise is optimally applied.
- Ensures that the working environment contributes to improve staff morale and increased productivity.
- Ensures appropriate development of key skills for purposes of business sustainability and succession planning.
- Oversees the recruitment of talented, well-experienced staff whilst remaining focused on transformation at all levels in accordance with regional plans.
Business Relevance and Sustainability- Ensures legal compliance in all company matters.
- Continuously analyses the local market to identify gaps and opportunities.
- Conducts competitor reviews in the region to maintain insight into their growth and capabilities.
Monthly Reporting- Reports on business achievements to the Executives on a monthly basis.
- Attends EXCO meetings.
- Keeps updated with the latest trends and technologies that have impact on the business by conducting research and attending workshops & seminars.
- Maintains awareness of the local economic conditions that may have an impact on the business.
- Assists in defining strategic matters having impact on the relevance and purpose of the business in order to ensure the ongoing success of the company.
Occupational Health and Safety- Ensures the effective implementation of the OHS Policy in the Region.
- Ensures compliance with the relevant legislation, regulations and standards.
- Oversees the establishment and maintenance of a safe and healthy workplace.
- Ensure that employees are fully aware of their responsibility in terms of Occupational Health and Safety, potential hazards associated with their work and how to manage these risks.
- Implements changes to internal policies and procedures, as a result of amendments to the OHS Act and regulations timeously.
QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: - Degree: B Com/B Com Hons/MBA
- Proven ability to grow revenue while managing costs
- Proven ability to manage business operations including facilities and logistics
- Able to manage disciplinary and grievance processes
- 8 - 10 years' experience in the service industry, preference will be given to people who have worked in logistics, manufacturing, facilities environments
- 5 years managerial experience at a senior management level.
If you do not hear from us within 2 weeks after closing date, please consider your application unsuccessful.
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