Key Accounts Manager Centurion - Centurion
DGL HR
Please do not contact any of the recruiters directly Should your CV be successful, We will be in contact If you have not received feedback in 2 weeks, please consider your application unsuccessful Industry: Automotive/ Auctions Core purpose of the role: Developing and maintaining business relationships with new and existing suppliers. Location: Centurion Salary: Market related Academic Qualifications Essential: • Matric Certificate • Tertiary qualification in Business Administration / Business Management and/or similar Work Experience Essential: 2 – 5 years customer service experience, specifically dealing with key accounts management Knowledge Essential: • Health and Safety Compliance • Existing Standard Operating Procedures S kills Essential: • Computer skills (Microsoft Office) • Excellent written and oral communication skills • Listening skills to fully grasp tasks in a stressful and chaotic environment • Ability to manage multiple tasks and priorities • Work under pressure • Attention to detail Personal Attributes: Commitment to behaving ethically and in line with Focus on analyzing and solving problems organisational values Focus on communicating clearly and giving clear feedback Focus on getting things done Passion for customer service Ability to build relationships Ability to multitask Remain resilient with stress and pressure Preference for team working Perseverance Customer centricity and focus Key responsinilities: Operations Achieving budgeted units sold (contract) numbers for the year Ensuring adherence to all contractual obligations in stock and bond Ensuring adherence to all contractual obligations in stock assessments Investigate and understand market environment and keep track of trends in the insurance industry Customer and Supplier Relations Ensuring the successful on-boarding of new suppliers as agreed upon Ensuring renewal of all existing contracts Create an awareness of repudiation services and assist and support the processes Leveraging from the existing supplier base to increase the company's market share, e.g. broker books available through the underwriters and renewal of agreements Maintain open communication and relationships with suppliers specific to your responsibilities and the company by daily interaction and resolving queries effectively within 48hrs Maintenance and upkeep of all administration communication with suppliers daily. Supply training if required to all new suppliers and also ensure that all suppliers have access to our systems and updates continuously. Reporting: Internal customers Branch employees, inter-departments External stakeholders Suppliers, Clients/Customers
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