Requirements

Matric, plus relevant IT certificate
Diploma or Degree in Information technology or similar with be advantageous.
Minimum 4 years' experience with Microsoft Exchange, Mimecast, and Microsoft Office 365 applications administration required or other email security products.
5 years experience in a similar role.
MS-900 Certification
ITIL exposure or accreditation

Duties & Responsibilities

Support O365, Email Security, Mimecast and the M365 environment; this includes on prem versions of Exchange where needed.
Maintain the information security and governance of O365, Email Security, Mimecast and the M365 environment.
Support the vision, strategy and roadmap for the Office 365 product suite.
Support the Office 365 suite of applications and their capabilities and stay abreast of product evolution.
Understand both the engineering and business side of Office 365 and ultimately responsible for representing the end-users needs.
Collaborate with other teams to ensure email security best practices are followed.
Proactively monitor and analyze email traffic for security threats.
Investigate and respond to email security incidents.
Provide a secure environment, by actioning controls to manage and mitigate risks.
Support data and application migration from legacy system(s) to Microsoft cloud.
Work within standard ITIL service management processes of Changes, Incidents, Service Requests and Problems, and utilise appropriate change and release procedures to ensure the smooth operation of business services.
Provide general application support to all functional areas and business units.
Keep up to date with changing technologies and the benefits and advantages they may offer.
Promote ongoing innovation and enhance offerings.
Provide training as required.

Experience

Vast Experience in technical advisory and technical implementation questions regarding 0365 and other M365 tools.
Extensive knowledge of Email Security and associated products (example Mimecast, Dmarc analyzer)
PowerShell scripting to configure Azure and M365
Good knowledge of current trends and practice in the use of digital and information technology.
Great hands-on & technical experience implementing and supporting digital workplace technologies.
Experience building technology roadmaps.
Strong understanding of digital workplace technologies (hardware and software services and SaaS tools).
Strong understanding of adjacent technologies (identity, security, endpoint management, vulnerability management, asset management, IT service management, analytics, etc.).
Excellent working knowledge of IT general practices and methods with in-depth technical knowledge covering Active Directory, Desktop Engineering, Identity and Access Management, Device Management, Endpoint Security, and other related skills to be successful in this role.
Proven ability to work in a fast-paced and matrixed environment.
Meet changing deadlines and priorities on large scale global projects.

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