Operations Manager Cape Town - Cape Town City Centre
Ability Recruitment
Reference: JHB003213-LdS-1 Responsible for the day-to-day operational management of 30 retail centres and buildings across South Africa. REQUIREMENTS: 5-8 years' experience in the retail shopping centre management industry. Minimum qualification grade 12. A Business or a property-related tertiary qualification would be a recommendation. Retail shopping centre and/or building operations experience essential. DUTIES: Operational and maintenance management: Manage building caretakers, service providers and contractors, including security, cleaning, HVAC, electrical, plumbing, engineering and other facilities' suppliers & vendors Manage the Retail Buildings' technical services, which include municipal and borehole water, HVAC and refrigeration, site assets, building and grounds, electrical equipment, electricity and generators, wastewater and effluent, water pumps, fire equipment etc Ensure the Retail Buildings are always well-maintained, within budget constraints Maintain records of maintenance and repairs Address maintenance issues and obtain quotes for approval Manage on-site service contractors for various tasks Ensure preventative maintenance Ensure compliance to regulatory requirements Manage consumables effectively Finding practical and affordable solutions, e.g. water tank, solar, generator, aircon installations etc Conduct Retail Building visits to inspect for operational, security, damages and maintenance needs Hold meetings with security and cleaners' supervisors Monthly meetings & reporting Management reporting and meetings Schedule meetings to manage relationships with stakeholders Coordinate with management, security, cleaning, building caretakers, service providers, suppliers & vendors etc Compliance with statutory, regulatory, and other legal requirements pertaining to the operations of the retail centres & buildings: eg. vendors' COIDA letter of good standing and SHE files, Occupation, Health and Safety Act requirements, fire regulations etc Stakeholder management: Engage and maintain good relations with all Retail Buildings stakeholders, including - Owners; Team and building caretakers; Service providers and contractors, including security, cleaning and facilities' suppliers & vendors; Government: Local authority (including building/fire/health inspectors), Department of Labour, SAPS, emergency services etc; Tenants, including: Respond promptly to tenant queries and maintenance issues; Ensure tenants comply with house rules and lease agreements; Understand tenants' businesses and industries, keeping abreast of industry trends; Facilitate tenant meetings for improvements or changes; and Public in general. R 30000 - R 40000 - Monthly
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