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OUTBOUND CUSTOMER SERVICE AGENT (SHIPPING) - Durban

- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring daily stack dates)
- Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal Sentry (latency) reports.
- Strategic container planning to get the best utilization per container.
- Handling Hazardous applications / paperwork
- Send transport and packing instructions to warehouse and transporter.
- Send empty depot releases to shipping line prior to container collection.
- Receive all required shipping documents:
Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
- Process shipping lines shipping instruction
- Prepare required trade documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit RCG to SARS Apply Now
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