Purpose of the Role:

Provide administrative support to the Sales Team to increase the efficiency & productivity of the department
Manage the front desk daily, welcome guests positively and execute a variety of administrative tasks to the highest standards

Requirements:

Update & maintain leads on Syspro
Generate Woolworths Datasheets
Generate Price Lists
Update & maintain Sales Turnover Trend, send to relevant Account Managers
Update & maintain New Business Trend, send to relevant Account Managers
Organise the sample room
Save & organise documents on the server
Generate & manage customer surveys
Assist with planning exhibitions or functions
Assist with changes to the website
Assist with product photos
Maintain the Critical Path Register and distribute list to CSRs weekly
Maintain the Trial Register and distribute to Account Managers monthly
Maintain the Customer Product Specification Spreadsheet and chase CSRs to ensure signed copy received and saved on the server
Greet & welcome guests as soon as they arrive at the office
Co-ordinate meeting rooms
Direct visitors to the appropriate person & office, ensure visitors complete relevant paperwork
Maintain Visitor File
Offer guests refreshments & make refreshments
Conduct stocktakes on meeting room utensils, etc
Assist with actioning Checklist for Customer Visits
Answer, screen & forward incoming phone calls
Receive & pass on accurate messages when appropriate person is not available
Receive, sort and distribute incoming parcels
Update & maintain the Dispatch Spreadsheet, receive request from Packaging World staff, forward details to courier, get courier quote approved by Management & complete waybill
Ensure reception area is tidy & presentable
Arrange travel & accommodation
Photocopying, scanning, laminating, binding, shredding, filing & other general administration
Update & distribute latest company telephone list
Prepare Weekly Sales Report BOTH
Comply with BRC requirements BOTH
Price Lists
Critical Path Register
Trial Register
Customer Product Specification Spreadsheet
Dispatch Spreadsheet