A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent
SECTOR : Food Production
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
REQUIREMENTS: - Proven retail experience
- Minimum Matric with mathematics
- Hands-on experience with point of sale would be advantageous
- Familiar with inventory procedures and stock take
- Computer literate, (MS Word, Excel, Outlook)
DUTIES: Communicate expected delivery dates and follow up with customers to ensure content delivery
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed
- Manage the day-to-day operations for the Store and Online
- Assist with delivery routings for online
- Check and manage adequate stock levels for the store and online
- Manage shop with all incoming calls and walk in customers
- Assist with regular stock takes in store
- Assist when required with processing and track online orders from back end to automatic sales order to invoice
- Ensure all orders are packed in a timely manner
- Ensure paperwork is completed correctly
- Follow up immediately on customer queries and complaints, resolve through excellent customer service
- Consistently meet the stores sales goals
- Assess customer needs and provide assistance and information on product features
- Assist all customers in the store and answer their queries
- Achieve stores sales targets on a monthly, quarterly and yearly basis
- Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times
- Remain knowledgeable on products offered and discuss available options
- Process point of sale purchases
- Handle return of products
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing store designs etc.)
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