Sales Development Representative Johannesburg - South Africa
Vela Personnel
Purpose: We're looking for young, dynamic, and highly driven individuals to fulfil a Sales Development Representative role in our Outbound sales division, Individuals will be responsible for researching clients from bases provided, cold calling clients and creating interest, confirming they meet Business qualifying criteria and pre-approving them, before handing them over to our senior funding specialists who facilitate the remainder of the process. This role will report into the Head of Sales and Client Experience Key Job Outputs: Invest deeply in understanding the SME market, different industries, and what challenges they typically face, what they typically take funding for, and why Understanding Merchant Capital's product offerings, how we can customise our solutions, and how we can fill gaps in funding requirements Researching each lead provided, adding research onto the CRM system, and using research to build rapport with prospects Using research, knowledge, and rapport, to uncover client funding requirements and match Merchant Capital to that requirement Work diligently through lead pipelines on CRM systems, taking care to contact each lead with the appropriate number of times (avoiding spamming) Managing CRM system health, updating incorrect contact numbers, industry data, etc, and closing leads off in the correct category for correct future re-engagement Maintain 80 calls per day in a high-volume sales environment Pre-scrub clients to ensure they pass Merchant Capital qualifying criteria Pre-approve clients for facility sizes to ensure they are truly interested in the product Collaborate with Senior funding specialists on weekly rotation to gain knowledge and support their strategy for that week Core Competencies: Proficient in Microsoft Office Excellent communication skills Ability to multitask and prioritize Ability to work in a fast-paced environment Positive attitude and willingness to learn Strong Performance drive Strong sales and closing skills Strong customer orientation Business acumen Keeps up to date with field of expertise and uses such knowledge effectively. Use all the resources at your disposal to be able to answer questions and deliver on promises Process orientated Qualifications: Relevant diploma or degree Experience: Outbound sales call center experience (Required) SME experience or retail experience (Advantageous) Salary: Market related Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful. All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013
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