Sales Representative Johannesburg - South Africa
Profile Pinnacle Business Services
Our client is on the lookout for Sales girls and guys to join their ever growing team based in JHB/CPT & DBN. If you feel you are the right person for the role, have a look at the below spec and lets get started Required to document all customer interactions and enter the information into the ERP System, as well as ensure that all records are accurate and up to date. Administer all customer orders, provide appropriate consultation to customers for various products and services and place orders accordingly. Cold-calling customers for sales. Manage all customer issues and resolve all complaints effectively. Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures. Develop and maintain professional relationships with colleagues to provide exceptional customer care service. Analyze customer requirements for products and services and provide consultation to select appropriate products. Prepare documents for individual accounts and associate customer interactions and ensure follow-up on all pending issues. Work closely with the sales and debtor's department. Develop and maintain effective relationships with customers. Maintain knowledge of order status and inform customers of same. Reading and responding to emails sent by clients about info inquiries and lead notifications. Any other tasks necessary for the conduct of the employer's business, as the employer may from time to time direct. Excellent verbal and written communication skills. Minimum 2 years Internal and External sales experience Matric To be discussed Market related
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