JOB DESCRIPTION INFORMATION:

Job Title: SAP Architect (Solution Manager Specialist)
Employment Type: 2 Year Fixed Term Contract
Work Model: Fully Remote

JOB CONTEXT:

This role is pivotal in overseeing the administration, configuration, and optimization of SAP Solution Manager to support the Companys IT Hubs strategic initiatives and operations effectively.

THE JOB REQUIREMENTS:

1. Technical:

Serve as the subject matter expert on SAP Solution Manager functionalities, including ChaRM, ITSM, monitoring, and reporting tools.
Provide advanced troubleshooting and resolution for complex technical issues related to SAP Solution Manager.

2. Project Management and Integration:

Collaborate with project teams and stakeholders to define requirements and implement SAP Solution Manager solutions for new projects and enhancements.
Manage change requests, deployments, and integration of SAP Solution Manager with other enterprise systems.

3. Administration and Governance:

Lead the administration and governance of SAP Solution Manager systems, ensuring adherence to best practices, security standards, and regulatory requirements.
Oversee system upgrades, patches, and performance tuning activities.

4. Performance and Optimisation:

Recommend and implement automation solutions to streamline processes and improve operational efficiency.

5. Documentation and Training:

Develop comprehensive technical documentation, including system configurations, procedures, and guidelines.
Conduct training sessions for teams on SAP Solution Manager capabilities and best practices.

6. Strategic Technical Leadership:

Provide strategic direction and leadership in the implementation, configuration, and utilization of SAP Solution Manager across the company IT Hub product portfolio.
Develop and execute a roadmap for continuous improvement of SAP Solution Manager functionalities and integration with SAP and non-SAP systems.

DESIRED EXPERIENCE & QUALIFICATION:

Minimum NQF 7 - BSC/BCom/BTech in Information Technology, Information Systems Engineering or Computer Science or relevant equivalent.
Extensive experience (5+ years) in SAP Solution Manager administration, configuration, and support, with a track record of successful implementations.
SAP certification in Solution Manager or relevant modules.
In-depth knowledge of SAP Solution Manager functionalities such as ChaRM, ITSM, BPM, and monitoring tools.
Strong understanding of SAP Basis administration and integration with SAP ECC, S/4HANA, and other SAP modules.
Experience with agile methodologies (Scrum/SAFe etc)
Proven leadership and project management skills, with the ability to manage cross-functional teams and deliver projects on time and within budget.
Excellent problem-solving abilities and a strategic mindset to drive continuous improvement initiatives.
Strong communication skills, with the ability to effectively interact with stakeholders at all levels of the organization.

PREFERRED ADDITIONAL SKILLS:

Experience with SAP Cloud Platform Integration, SAP Fiori, and other SAP technologies.
Knowledge of ITIL framework and its application in SAP environments.
Experience with SAP BTP (business Technology Platform).

PACKAGE & REMUNERATION: