Our client is actiely looking for a dynamic person to join their Service Delivery Team to look after the Veritas Backup Clients and do daily monitoring of the Veritas Backup Infrastructure Daily checks of customers backup status Daily checks done via Veritas Software Notify and liaise with customers on Backup failures and rectify all Backup failures, where appropriate (via Email and Telephonically) Liaise with Senior Engineers regarding issues which are beyond scope. (Escalate issues or problems that cannot be rectified by the Service Delivery Team) Compile a daily backup failure report Perform ad-hoc requests from the customer (restores / add-remove servers from backups / re-run failed backups etc.) Compile the Weekly Backup Success rate report with comments on backup successes or failures. Conduct monthly Restore tests for the customer. Manage Backup Register for the customer. Add backup servers etc. on customer requests and configure backups (Servers) Help with Call Desk administration and various Call desk tasks. Man the Call Desk phone if required. 2-5 years Veritas Backup experience Minimum NQF 4 (Matric) Drives License and own Transport NQF 5 or higher will be advantageous. Veritas Administrator A / N or CompTia IT fundamentals Vendor Certification (Veritas) Self-motivated and can work within a team. MS Office literacy (MS Word, MS Excel, and MS Outlook essential) Ability to work independently and meet daily tasks Ability to work under pressure. Excellent written and verbal communication skills. Strong attention to detail Market Related Apply Now

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Service Delivery Engineer Johannesburg - Johannesburg

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