Installation, maintenance, and servicing of XRF and related analytical laboratory equipment at client site or at the supplier's service workshop Installation and repair of X-ray fluorescence spectrometers and/or accessories at customer facilities and ensure full functionality according to specifications. Familiarize and train customers for operation with the equipment Secure customer acceptance following successful installation and repair Serve as a supportive and effective communication link between the customer and company to ensure customer service satisfaction Promote, quote and sell service contracts to ensure service business growth Maintain proper documented records of all field trips and performed services Improve the brand awareness of products in territory Liaise and support third-party representatives in their respective territories Willing to travel into Africa and Europa and have No VISA restrictions Qualification in electrical or electronic engineering, or a related discipline Minimum 5 years work experience in diagnosing and repairing analytical instruments, scientific instruments, electromechanical and / or electronic equipment Strong technical skills involving analytical instrumentation Expertise in analytical X-ray is advantageous Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers MS Office, computer, technical data, and networking communication and presentations skills Knowledge of SAP and sales force is an advantage R40k to R50k negotiable plus Co Car and Benefits
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