Minimum Job Requirements:- Degree in Quality and Safety Management.
- City & Guilds Quality Certification; SAMTRAC.
- Recognised Technical Qualification; Certified Auditor ISO 9001; IATF 16949; Qualification in Safety Management.
- Minimum 6 years experience in a similar role.
Key Performance Areas:Report to the Operations Manager:
- SHEQ Strategy / SHEQ Management:
- Develop the Total SHEQ Strategic Plan and ensure implementation.
- Provide strategic and change leadership.
- Ensure that the Quality Management processes are implemented and maintained.
- Ensure the successful maintenance of the Quality Management Certification.
- Develop and control BU Quality financial budgets and staffing plans.
- Approve all pre-production and production control plans.
- Ensure that material identification and traceability requirements are defined and applied.
- Ensure that all Quality employees follow safe work procedures and comply with all Health & Safety standards.
- Monitor and maintain the SHEQ Management Systems.
- Update and report on monthly Group requirements.
- Ensure that inspection measurement and test equipment is identified, calibrated and verified as suitable for use.
- Ensure the analysis of warranty returns, appropriate material disposition and corrective action/preventive action to reduce warranty costs.
- Ensure the proper disposition of non-conforming product & where required, authorise rework, repair or salvage.
- Ensure the costs of internal & external containment are recorded and managed.
- Ensure quality costs associated with delivery of non-conforming product to the BU are documented to facilitate supplier chargeback.
- Ensure the daily reject identification, root cause analysis and drive the implementation of corrective actions.
- Monitor internal and external failure rates daily and facilitate problem-solving exercises to prevent non-conformances.
- Conduct BOM reviews and implement improvements.
- Conduct process reviews and implement improvements.
- Drive reduction of waste and the improvement of yields.
- SHEQ Systems and Procedures:
- Liaise with other Managers and staff throughout the organisation to ensure that the SHEQ management system is functioning efficiently.
- Advise on changes and recommendations on implementation of changes by providing training, tools and techniques to enable others to achieve the desired standards.
- Review customer QC admin and product requirements.
- Define quality procedures in conjunction with operating staff.
- Set up and maintain controls and documentation procedures.
- Monitor performance by gathering relevant data and producing statistical reports.
- Maintain IATF 16949 certification.
- Work towards ISO14002/ OHSAS18001 & ISO 45001 certification.
- Effective use of Visual Management Boards to display data for analysis on the shop floor and at management level.
- SHEQ Audits:
- Conduct internal system audits.
- Ensure 1st/2nd Party ISO 9001:2015 System Audits; 1st/2nd Party IATF 16949: 2016 System / Process / Product Audits; ISO 14001/OHSAS18001 & ISO 45001.
- Management Rep for SHEQ systems and required certifications.
- Approve product/process audit instructions, product/process audit schedule and associated corrective action requirements.
- Conduct supplier audits and implement Supplier Quality Development when deemed necessary.
- Information Management and Direction Focussing:
- Conduct a BU Management review.
- Continuous Improvement:
- Benchmark SHEQ processes against Best Practices.
- Drive the continuous improvement of supplier quality performance.
- Establish and review annual Quality, Health, Safety & Environmental improvements plans to ensure the continuous improvement targets & objectives in line with all plants.
- Staff Management:
- Drive innovation and ensure key Quality department employees remain abreast of latest technologies to ensure the company maintains its position as market leader.
- Manage day-to-day activities of the Quality team in a way that encourages teamwork and optimal performance from all.
- IR Policies and Code of Conduct to be enforced and applied throughout department.
- Initiate and chair disciplinary enquiries.
- Participate in the implementation and utilisation of equity related processes.
- Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning.
- Conduct Performance reviews and manage substandard performance.
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