Responsible for the effective day-to-day management of Food & Beverage operations (including restaurants, beverage operations and food and beverage service in the casino operations), with specific regard to: achieving profitability in specific outlets improving of standards of operation maximising customer satisfaction facilities and product maintenance and enhancement ensuring all F&B operational efforts on the casino floor achieve the F&B strategy and objectives. Understand the Group F&B strategy and align Unit F&B strategy. Develop strategic objectives for the Unit's F&B deliverables. Facilitate the project management and achievement of milestones of F&B deliverables. Establish revenue targets per outlet to track performance on a daily basis. Develop business action plans and promotions to capitalize on revenue and drive incremental revenues. Complete a competitor analysis of food, beverage and conferencing products in property catchment areas including pricing comparisons. Conduct product performance analyses / reviews and make recommendations to address opportunities and gaps. Oversee F&B standards and processes at a unit level. Integrates Group standards into Unit Operations. Align practices with new legislative compliance around health, hygiene, safety and the environment. Lead and motivate F&B employees and promote positive working relationships, direction and support. Lead and oversee departmental communication ensuring employee and management interaction. Theoretical COS per outlet for food & beverage respectively. Recipes – Recipe links needs to be in place to ensure accuracy and legitimacy of theoretical as well as put us in a position for the theoretical to be system generated. Liaise with Marketing to drive banqueting sales and marketing and promotional F&B activities. Education: 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level. Experience: 9-10 years in the food and beverage industry of which at least 5 years are at a management level. F&B Strategic Planning. F&B Revenue Optimisation. Product Development. F&B Standards & Governance. People Management & Development. Financial Management. F&B Marketing & Promotions. Reporting. Customer Relationship Management. Stakeholder Relationship Management. Apply Now

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Sun City : F&B Manager : Sun City Hotel - South Africa

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