Support Tech Cape Town - Cape Town Region
SKA Recruitment
Purpose: To take enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group. Functions Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs and the time frame requirements of each enquiry. Creating a stimulating environment which makes BMG the preferred supplier to our customers. Ensure total participation and create synergy between diverse customer views and intentions. Stay within communicated time frames and provide accurate information timeously. Maintain a good relationship with customers. Communicate requirements to Manager and Product Divisions. Pro-active stock planning with Manager and Product Divisions. Develop selling skills to maximize sales opportunities and achieve goals. Create selling opportunities and overcoming objections. Closing the sale. Timeously answering of phones. Cold calling. Cycle meetings and general meetings to be attended punctually and fully prepared. All admin functions to be done timeously. Living team values and norms. Requirements: Matric / Grade 12 Valid driver's license Fluid Tech, Low-Pressure and High-Pressure product knowledge is essential. Knowledge of business operations Knowledge of Company policy and procedures R28 - 34k Bens
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