Purpose: To improve Quality, Predictability, and Performance of the Customer Experience within the Delivery Value Stream Lead, manage and control Customer Service, Operational Risk, Gross Profit, Work-rate, and Team Performance. Zero out disruption, waste, and inefficiencies. Improve Revenue, ROI, and value-add. Function Risk Management Event Management Delivery Management Leadership Report Touch Points Communication system User Interface Business system Risk Work rate Gross Profit Variance Deviation Predictability Delivery Requirement and Specification Contract and Service Action Plan Performance Improvement Saving Report Control Governance Standard Measure Non-Conformance Non-Compliance Engineering Degree
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