Workshop Manager - Johannesburg
Workshop Manager required for a commercial workshop based in Isando, Gauteng
QUALIFICATIONS / BACKGROUND / EXPERIENCE
•Minimum Grade 12 / N2, preferably N3 or higher technical qualification
• Trade Test / National Qualification
• Minimum five years general diagnostics and repairs and maintenance experience in workshop and field service.
• Service, Repair and diagnostics knowledge / experience for all vehicles and commercial vehicles (New and Old)
• Roadside vehicle diagnostics and repair experience
• Experience on yellow metal an advantage.
• Minimum Code 14 Driver’s license, preference to Code 14.
• Traceable Management and Supervisory experience
PERSONAL/TECHNICAL SKILLS
• Energetic and flexible disposition, the ability to manage staff at all levels, as well as a high level of integrity
• Sound organizational ability and deadline orientated
• Sound computer literacy (Microsoft Office, Mechanic Desk and RNR App) (Training on operations systems will be provided)
• Sound technical diagnostics and repair capabilities
• Sound verbal, written and telephonic communication skills in English
• Ability to work independently, under pressure and as part of a team
• Ability and willingness to work irregular and extended hours
• Ability to consistently produce work that is accurate with acute attention to detail ensuring quality of workmanship and administration on
all jobs assigned.
• Deadline orientated
• Computer and diagnostic tooling literate
DUTIES AND RESPONSIBILITIES (Include but not limited to)
• Follow company procedures and ensure that at the branch policy and procedure is consistently followed.
• Ensuring effective utilization of personnel, development of personnel through internal training and identifying additional training needs
• Ensuring that disciplinary and grievance procedures are followed without exception as appropriate.
• Ensuring that all employees conform to safety and environmental rules and regulations
• Employment of staff as required by management
• Ensuring that Sub-Contractors and or own staff meet the necessary delivery requirements, including liaison with customers, appearance and upholding of company image to meet the objective of adding quality and value to all stakeholders.
• Ensuring that suppliers conform to quality and quantity specifications laid down by the company
• Ensure that stock is controlled and managed on a just in time basis ensuring that stock holdings are directly correlated to the ability to complete works on time.
• Checking of job cards and estimates to ensure appropriate diagnosis of issues, appropriateness of solutions and proposed works to be undertaken to ensure that jobs are completed effectively and efficiently in every way.
• Liaising appropriately with Customers to ensure that they are at all times aware of the status of their jobs.
• Ensure that all tooling and company assets are secured, used and maintained in terms of company policy
• Attend to breakdowns, including standby service as required
• Diagnose and record vehicle mechanical faults and repair requirements accurately and to required specifications
• Diagnose and record vehicle electrical and hydraulic faults and repair requirements
• Conclude job cards accurately and in terms of company process and policy for all workshop activities
• Complete root cause analysis of major component failures
• Maintain levels of productivity and efficiency as instructed per company policy and procedures.
• Overall care and maintenance of company assets
• Repair and maintain vehicles and assets as assigned
PERFORMANCE CRITERIA
• Manage staff performance and development
• Manage and maintain SHEQ, environmental and safety standards, according to company policy
• Manage staff, timekeeping, productivity, efficiency and effectiveness.
• Manage branch costs in line with company policy and budgets
• Manage company assets
• Manage stock control, reporting and estimate procedure in terms of SOP and policy.
• Ensure costings are at appropriate levels in line with company policy.
• Manage customer relationships to ensure that quality and value objectives are appropriately managed
• Daily returns completed to ensure processes are appropriately managed in line with company policy
• Ensuring the quality of all work undertaken on vehicles and assets is of the highest standard to ensure sustained customer satisfaction.
• Ensuring that diagnostics and maintenance standards are carried out in accordance with company policy and procedure
• Ensuring that all work is attended to in a timely cost effective manner
• Ensuring that quality standards pertaining to all work performed are adhered to
Should you wish to apply please email your CV through to Emily Lessing
Apply Now
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