software products - Work closely with project managers, software engineers, and other stakeholders to
Report to the Service Manager and Foreman.
Welcome customers and capture
gaining trust Providing up to date feedback to management Weekly and monthly sales reports Meeting &
communication skills. Punctuality and good time management skills are essential. Disposition to be accurate
and business continuity (backups, etc) Project management and interdepartmental systems support VOIP system
our clients. You will work closely with project managers and other technicians to ensure a smooth and efficient
and adhering to SLA standards. SAP BW transport management. Support with month-end processes. User support
What will you be doing? Dealing with incidents, managing them through to resolution where possible, and
projects. Collaborate with engineers and project managers to meet project deadlines and deliverables. Stay
documentation. Ability to work independently and manage approximately 30 matters per day. Ability to perform