aspects of hotel operations to ensure exceptional guest service and efficient management of daily activities areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or
servicing agents and guests
creating memorable moments for our guests.
- Ensure that our service and product deliver the highest
years' experience in hospitality / guest interactions and service.
- Good computer literacy - MS
years' experience in hospitality / guest interactions and service. - Good computer literacy - MS Office
Providing an exceptional service experience: guest-oriented and service-minded Impeccable appearance of personal
Providing an exceptional service experience: guest-oriented and service-minded Impeccable appearance of personal
sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum;
regulations.
a manner that allows guests to receive the highest level of personalised service at all times.Requirements: