PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess this role. As a Campaign Manager, you will be responsible for building and managing campaigns using various various platforms, including Excalibur (experience with this platform is beneficial), RocketMailer, and RealConnect RealConnect. Additionally, you will be tasked with managing data sets and utilizing your knowledge of the Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment
(beneficial)
SAQA
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter positions within the call center based on job descriptions provided by hiring managers or HR department. screenings to assess candidates' qualifications, experience, and fit for the job. Interviewing: Conducting person, to further evaluate candidates' skills, experience, and cultural fit within the organization. Assessment: qualifications, and performance. Application Tracking: Managing applicant tracking systems or databases to keep
driven
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate :
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection: customer experience. Skills and Qualifications: Proven customer support experience or experience as a client skills. Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented approach. Patience and ability to manage stress. Strong problem-solving skills. Effective Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Requirements: Experience not essential, as full training will be provided Excellent communication skills extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening