business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations on managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and self-motivated customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations on managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and self-motivated customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
of customer service excellence and drive strategic directives from the Senior Management Team.
Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling External Clients at their premises to discuss software solution needs for the External Clients premises
a seasoned professional with a passion for client services and leadership? An exciting opportunity awaits dynamic and experienced Business Unit Manager to oversee our client services division. In this role, you will responsible for driving operational excellence, fostering client relationships, and spearheading strategic initiatives highest level of satisfaction and success for our clients. If you possess strong leadership skills, a customer-centric and a track record of delivering results in client services, we invite you to join our team and be part
meticulous number-cruncher with a knack for financial management? Do you thrive in dynamic environments where nurtured? If so, our client wants YOU to join their team as an Accounts Manager Responsible for 60% hunting hunting and 40% farming (Building strong client relationships to maintain old business and acquire new customer's expectations are met. Upsell the Company's services and solutions. To serve as the custodian for the liaison between the Company and their customers To manage market segments, customer base and industry verticals
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
To provide face to face service to customers / members that visit the clients offices and to deliver on scheme service level agreements to ensure the required customer focus standards are delivered Client service and leader for best possible service delivery Compliance and Risk Management Defined legal, statutory and taken to address issues, when necessary Financial Management Contribute to cost savings within the department Engage with clients to ensure swift resolution of queries and provide required customer service Provide specific
potential members, employer organisations, brokers and service providers enquiring via written communication, Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response
•Ability to manager time effectively •Strong administration skills and able to build strong client relationships advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment indent monitoring and ensure constant follow up with client and supplier until process is complete •Ensure Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure clients, Customer Customer Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates