Ensure Network Stability and Uptime
responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our
Functions:
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications talented individual to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic day-to-day tasks will involve assisting both management and employees within our group of companies, with Enterprise Antivirus packages and Backup management
Responsibilities:
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Certificate or Diploma in Management or Hr prefered
3 years Call Centre Management / Supervisory exp essential
Management etc
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate :
to have your own pc or laptop and Fibre internet line at home as well as a conducive office space with telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with existing dedicated or upgradeable uncapped Fibre line with 20Mbs upload and 20Mbs Download ➢ Windows 8 Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit