Managing the complaint management and unauthorised transaction dispute teams Prioritising of client complaints channels have been used to resolve complaints Monitor number of clients retained after resolving a complaint
contact for customer queries and complaints.
queries if complaints are raised
clients with queries
Solving complaints
Updating clients information
Must have experience
making calls, dealing with queries and complaints, updating client information, translating written correspondence
making calls, dealing with queries and complaints, updating client information, translating written correspondence
Job Title: Internal Sales Representative (Steel Industry)
Geographical area: Germiston, Gauteng
Salary range: Market related
The successful incumbent will be responsible for:
dispatched, thus reducing the risk of complaints and returns from clients. Preferences will be given to applicants
dispatched, thus reducing the risk of complaints and returns from clients. Preferences will be given to applicants
Service Resolve all client queries /complaints initiated by the client and ensure that the relevant SDM