customers dedication
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
ty to work with little supervision
EDUCATION
Solid track record within a client service/client complaint environment Higher level managerial experience Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic resolving their complaints Creating preventative & proactive methods of resolving complaints Determining system to generate statistics to: Determine why complaints are received & to quantify impact Establish
and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets /p>
Should you not receive a response within 14 days, please consider your application as unsuccessful.
Reference: JHB001687-Laka-1 Discover an innovative IT hub in South Africa, dedicated to providing cutting-edge solutions in SAP, JAVA, Azure, and more. Our collaborative approach, deep insight into compliance processes, and commitment to excellence ensure unparalleled success for our global clients.
Our client requires the services of a Rollout Contact Person ( Expert) - Midrand/Menlyn/Rosslyn/Home
team at the IT Hub in South Africa as a Rollout Contact Person-Treasury (Expert). You'll play a key role