Job Objectives
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
ty to work with little supervision
EDUCATION
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities learnership opportunity.
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents practices, and emerging technologies related to contact centre solutions and enterprise software development enterprise environment, preferably within the contact centre industry. Strong understanding of business approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous
Contact Centre Team Coach
Based
also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis
also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis
demand. Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record
demand. Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record