The Dialler Manager overall plays a crucial role in driving the success of outbound calling operations operations by ensuring that the dialler system is optimized, compliant, and aligned with business objectives around ensuring that the dialer system effectively supports the organization's goals and objectives related optimizing dialler operations in alignment with organizational goals. Lead a team of dialler analysts. Oversee the selection, implementation, and management of dialler technology solutions. Define key performance indicators
based in uMhlanga is looking for a Business Support Analyst, for a Maternity Cover from 01 July - End October 2024 Salary: R25k - R30k To provide IT systems support to client and enhance their IT Systems to ensure reliability Minimum criteria: 1 years' experience supporting SAP users in the following modules (MM, SD, PM Documentation Provide 1st and 2nd line system support If you meet the above criteria, please email your
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role crucial analytical part of the Switch operations support team in the production payment environment, leading nsibilities:
Technical Support
Effective resolution of escalated for resolution.
Provide 3rd line support functions for the payment service environments
Identify enhancements to improve supportability, operability, automation, and performance of
Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role leading analytical part of the Switch operations support team in the production payment environment, leading
Responsibilities:
Office Support Analyst to join their team. The primary purpose of the role is operational support of the nsibilities:
Technical Support
Effective resolution of escalated repeated requests or issues.
Provide support functions for the Back-Office environment.
Ensure
Identify enhancements to improve supportability, operability, and performance of systems.< independently and in a team to troubleshoot all support requests and follow escalation matrix.
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience l duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology System integration and data reconciliation queries support and investigations Troubleshoot integration issues trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx)
Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
>Provide high quality application and systems support
Technical Support: