At Oude Werf Hotel, we are more than just a team - we are a tight-knit family. We prioritize the well-being respect, care, and continuous growth.
Front Office Ambassador
Stellenbosch | on-site
Fixed-term
/>As our Front Office Ambassador, you will see the complete guest journey from arrival at the front entrance
rooming guests, assisting guests during their stay, preparing guest accounts, assisting with payments,
assisting guests on departure, and bidding them farewell.
Part of your responsibilities will include
At Oude Werf Hotel, we are more than just a team - we are a tight-knit family. We prioritize the well-being respect, care, and continuous growth.
Front Office Ambassador
Stellenbosch | on-site
Fixed-term
/>As our Front Office Ambassador, you will see the complete guest journey from arrival at the front entrance
rooming guests, assisting guests during their stay, preparing guest accounts, assisting with payments,
assisting guests on departure, and bidding them farewell.
Part of your responsibilities will include
6yrs experience within a large hotel environment
supervises all Front Office personnel and ensures proper completion of all front office duties.
least 3 years experience as a duty manager within a 4/5 star Hotel.
Computer literate: must be proficient
Opera and Micros
Must be able to successful manage, train and motivate a team
Must have excellent
PROJECT OPERATIONS OFFICER: Ensure an optimal working environ across all properties and ensure that the Residential matters Must have excellent time management skills excellent admin skills and attention to Oversee daily administrative and clerical activity in office Maintains records of maintenance and other facilities problems are appropriately resolved Coordinates and manages schedules and calendar for facilities department Minimum of 2 duty manager shifts per month to ensure full understanding of operations. Assist in maintenance
Clearance certificate
Front Office Duties:
- To ensure that check-in procedures are strictly adhered to and
that
To manage PMS system settings & keep all databases up to
date, including rate management.
management of cash inflow.
- Basic bookkeeping requirements
is reconciled daily & balancing.
- To manage & monitor stock control & processes for
the
Wellness Centre & Curio Shop.
- To assist with stocktaking at prescribed intervals: stock
Job Overview:
As a resort Front Office Support Lead overseeing receptionists, porters operation of the front office and guest services at the resort. Overall, as a resort front office support lead
Job Description:
Managing Front Office Operations: You will be responsible responsible for overseeing all aspects of the front office operations, including guest check-in and check-out
Budget Management: Work with the resort leadership team to develop and manage the front office