JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part Metis Ware Supply first line IT support • Logging of all Incidents and Service request according to ITIL standards foundation certification (Optional) • SAP first line support knowledge (Optional) • Proficiency in relevant
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved developing and retaining the best people. We support the attainment of equal opportunity progress, and of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory Services Pty Ltd Techinical Manager POSITION SUMMARY: Provides desktop support for the Practice ensuring all system users equipment workflow for the shift • Ensure the quality of service is of the highest standard at all times • Executes
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Service Desk Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Being the first point of contact expectations in dealing with any incidents or service requests and you will continuously better yourself and the face of the company. Deliver exceptional service to internal and external customers. Respond to resolutions in a timely fashion. Provide support to clients on all supported applications. Provide regular updates
Our client is a leading international Internet Service Provider that offers amazing career opportunities qualification or experience First and/or Second Line Support Experience Experience in working with O365, Azure
customer service and technical support, this could be the perfect fit for you. First-Class Support: Provide Provide prompt and efficient first-level support to our clients via telephone, remote desktop tools, or in-person development, particularly in mastering online customer service systems. Availability : Ability to respond to after-hours calls as needed, ensuring our clients receive support whenever required. Working Hours: Monday to Friday am to 5:00 pm, with flexibility for after-hours support. Market related
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
upselling additional services, resolving issues, providing extensive customer service to local and foreign