Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery various departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves Business Performance – Manages the operational objectives of the Contact Centre nationally, to ensure compliance and risk management within the team. 4.3 Ensure that the Contact Centre team is aware of their financial stability and project management within the Contact Centre 5.1 Identify, initiate and participate
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery various departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves Business Performance – Manages the operational objectives of the Contact Centre nationally, to ensure compliance and risk management within the team. 4.3 Ensure that the Contact Centre team is aware of their financial stability and project management within the Contact Centre 5.1 Identify, initiate and participate
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities (Durban)
Our client is looking for individuals to participate in an exciting learnership opportunity.
company, requires the services of a Manager in the Acquisitions Contact Centre situated at the Head Office based least 5 years' experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales
company, requires the services of a Manager in the Acquisitions Contact Centre situated at the Head Office based least 5 years' experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales
M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected
Responsibilities:
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
Matric
3 year qualification in HR essential and not negotiable
3 to 5 years experience in HR as a generalist
2 years experience in Contact Centre HR - full funct
Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an
Our reputable BPO client that is based in Umhlanga is seeking an experienced Operations Director to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an indivi