Duties:
Specialist is required to provide specialist technical support to the university and take responsibility relevant legislation. Provide specialist and/or technical support to facilities management teams where needed Track Utility Management Service Provider performance to ensure services are delivered as per SLA. Utilise ensures that service providers adhere to service levels in accordance with relevant service level agreements skills Good interpersonal relations and a client-service orientation The ability to perform under pressure
customer success by guiding the team to solve technical problems
experienced Service Desk Team Leader to lead and inspire our team in providing exceptional technical support smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets leadership, guidance and support to a team of service desk analysts; Develop and coach team members to
Minimum requirements:
Reference: CPT006980-ST-1 PARALEGAL - CONVEYANCING DEPARTMENT CAPE TOWN SOUTHERN SUBURBS R 25 000 - R 35 000
CPT006979-ST-1 SENIOR PARALEGAL - DEVELOPMENTS DEPARTMENT CAPE TOWN SOUTHERN SUBURBS MARKET RELATED SALARY
Minimum requirements:
the department.