individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call
Key Skills:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the
candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory
incoming client inquiries via phone, email, and ticketing system