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Customer Service Engineer I
Pretoria
Negotiable Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What expertise:
- 5 + Years practical in-service delivery; desktop support; generalist. Basic Server
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
share this job on whatsappCustomer Service Engineer I
Durban
Negotiable Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
- Customer Service Skills: Strong interpersonal and
support tickets simultaneously, prioritize tasks based on urgency and impact, and meet service level agreements
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support incidents recorded in Ticket Management System. Monitoring and delivering Service Desk outputs. Incident
Service Desk Agent Bloemfontein
DatacentrixBloemfontein
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Senior Service Desk Agent
ExlCape Town Region
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Service Desk Agent
ExlCape Town Region
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: RESPONSIBILITIES User Support: Provide exceptional customer service by promptly addressing and resolving IT-related IT-related inquiries, incidents, and service requests via various channels (phone, email, chat, etc.). Guide records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create
Euc Technician/ Service Desk Agent
DatacentrixBloemfontein
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Service Desk Agent Cape Town
ExlCape Town Region
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: RESPONSIBILITIES User Support: Provide exceptional customer service by promptly addressing and resolving IT-related IT-related inquiries, incidents, and service requests via various channels (phone, email, chat, etc.). Guide records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create
It Service Desk Agent Somerset West
Blu By AdcorpSomerset West
12 000-18 000 seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be and Service request according to ITIL standards • Follow up on existing and outstanding tickets • Ensure outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate accordingly
It Service Desk Agent Richmond Auckland Park
Lancet Laboratories LtdSouth Africa
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory Services Pty Ltd workflow for the shift • Ensure the quality of service is of the highest standard at all times • Executes thereof Knowledge/experience in dealing with customers/clients Negotiable
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