challenges or issues related to the welcome desk operations promptly and professionally. Escalate complex perform detailed reconciliations in liaison with the Head of Administration. Audit and report on all receipting staff on a day-to-day basis to ensure smooth operations. Requirements: Prior experience in a similar
and written, are a must Knowledge of Business Operations, Dealer Management and Customer Management R
Reporting directly to the COO, you will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across all touch-points. Your role will encompass fostering a service culture, driving service excellence, and acting as the voice of the customer in all
oral communication skills The post Switchboard Operator appeared first on freerecruit.co.za .
& legislative requirements. Ensuring the Operations and relevant supporting processes and procedures maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating efficiently resolve all escalated customer and operational queries Completion of administrative tasks timeously & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
written, are a must
Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files Team Dimensions /- 20 BU employees, Multiple operating sites. KeyCompempetencies / Skills Problem solving related processes. Tertiary qualification in Operations or Business Management advantageous. 3-5 years'
centre environment with a strong focus on the operational landscape, analytics, agent performance, customer the contact center, which will include daily operations, capacity planning and reporting.
Operations Manager - Truck Rental: Isando: RNEG Staff management Customer Service management Reports Reports Sales and Operations management Contract Contract audits Holding staff meetings Handling of financiel department Matric 5 Years Management experience within Operations/Truck Rental RNEG
& legislative requirements. Ensuring the Operations and relevant supporting processes and procedures maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating efficiently resolve all escalated customer and operational queries Completion of administrative tasks timeously & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating