enhance the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable enhance the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable
enhance the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable enhance the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable
Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities leadership, guidance and support to a team of service desk analysts; Develop and coach team members to
HAVE
support at the service desk.
Previous network support experience within a Service Desk environment, ideally within an ISP Professional
support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services
>Drive implementation of processes into the Service Desk with the collaboration of other Technical t
Drive implementation of processes into the Service Desk with the collaboration of other Technical teams
experience with Java Must enjoy being in a support / service desk role Preference for financial markets or product