Purpose: The primary purpose of the Customer Service Representative role is to create the highest level
This position is mainly responsible for preparing, monitoring and updating cost estimates; invoices and sale orders. This position will require the individual to maintain the integrity of the Company's reputation by ensuring that all Customer requests are executed in a timely and professional manner
service policies and procedures Monitor customer service representatives' performance and provide ongoing coaching and onboard new customer service representatives Monitor customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer of collaboration and teamwork among customer service representatives Providing introductory information
customers and key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring
customers and key team members, such as Customer Service Representatives
customers and key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring
inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction
interactions, follow-ups, and exceptional customer service.
necessary to supervise and manage all customer service representatives. Ensure Implemented customer-service
necessary to supervise and manage all customer service representatives. Ensure Implemented customer-service