Engineer Network Security Cape Town - Cape Town City Centre
Datacentrix
Datacentrix Cape Town is looking for a Network Security Engineer Purpose of Role : Focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance. Contribute high-level support such as strategic planning of network upgrades and high-level network performance analyse Primary Role Accountabilities Implementation, maintenance, monitoring and management of network security infrastructure and capability (hardware and software solutions). Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking. Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security Operations Manager. Liaises with 3rd party vendors to resolve escalated incidents, problems and queries. Maintains service and quality levels according to of the company business standards, processes and procedures. Creates and updates documentation related to installation procedures and troubleshooting of network incidents. Communicates oral or written feedback and technical information to all levels of end-users and customer IT management. Critical Requirements - Skills, Experience and Qualifications Tertiary IT Qualification. CCNA or equivalent, Fortigate or equivalent At least 3 years' experience delivering Network Security Services in a customer environment. Excellent Communication and Interpersonal skills. See Description See Description
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