Job FunctionExpediting, and scheduling of loads and vehicles.
Key performance areas- Daily receiving and processing of transport orders
- Daily planning, routing, and scheduling of vehicles.
- Risk management ensuring all loads are adequately insured and that high-value loads are monitored from loading to delivery
- Adhering to booking slots for direct deliveries
- Daily measurement of Key Performance Indicators (KPIs) in accordance with each clients Service Level Agreement (SLA)
- Day-to-day building and management of service-driven and professional relationship with all key contacts at clients, warehouse, loading points, delivery points and subcontractors
- Administration function feed all load data into TMS; reconciliation of PODs; in-transit claims recording and investigation
Skills and experience required- Minimum 2-3 years experience in a similar controller position
- Excellent communication skills daily contact with clients, dispatch teams, delivery points, subcontractors, and drivers
- Computer literacy experienced in working on transport operational system, MS Word, PowerPoint, and above-average MS Excel skills
- Well versed in e-mail etiquette and MS Outlook with good writing skills
- A professional and service-driven approach to dealing with clients and service providers alike
- Neat and punctual with the natural ability to organize
- The ability & willingness to work long hours and within strict collection and delivery times constrains
***Only shortlisted candidates will be contacted***
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