ROLE To provide OEM Automotive Parts & Accessory (P&A) business operational support to the OEM dealership network in order to optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and profitability. Parts and Accessory daily business operational support to dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation on EPC (Electronic Parts Catalogue). Assist Dealerships with preparation of quotes with assistance in identification of part numbers. Drive, adhere and implement OEM Parts Policies & Procedures. Follow up with the factory or factory supply support personnel on orders, part no. creation, pricing. Transaction Risk management, Inventory management and providing ETA updates on back order parts as applicable. To optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and P&A profitability. Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. Dealer support for campaigns/promotions to improve sales. General adhoc parts warehouse support functions. Senior Certificate (Grade 12-Matric) compulsory. Parts OEM related courses and training. Degree or Diploma in any Business Discipline will be advantageous. A valid Driver's license. Motor Industry or related Parts Technical Experience at OEM or Dealer level will be advantageous Understanding of Motor Vehicle Components and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem solving skills. Excellent communicator, team player, professional and interpersonal skills. Work well under pressure. Excellent computer skills (Outlook, Word, Excel), grammar and writing content. Market Related Apply Now

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PARTS & ACCESSORY TECHNICAL SUPPORT CONSULTANT- PARTS DISTRIBUTION CENTRE Market Related - South Africa

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