Workshop Manager City of Johannesburg Metropolitan Municipality - South Africa
Freddy Hirsch Group Ltd
Are you ready to lead dynamic projects from conception to completion? We're seeking a skilled Project Manager to join our team in South Africa. • Lead project delivery from scoping to completion • Resolve customer escalations efficiently • Collaborate with internal sales teams and customers • Conduct and document customer meetings • Ensure exceptional customer service during equipment breakdowns • Efficiently plan and schedule technical resources • Manage technician job card processes • Proactively schedule technician utilization • Understand and manage customer expectations • Oversee stock control management and store processes (interim) • Implement effective change management • Matric with Mathematics • Project Management Qualification (preferred) • Relevant Technical Qualification in the service industry (preferred) Knowledge & Experience: • Administrative proficiency • Customer service excellence • Sales background is advantageous • Technical acumen (Mechanical & Electrical) Requirements: • 5 – 10 years of production experience (Food industry experience preferred) • 5 – 10 years of customer-facing experience (Technical / Sales) • Computer literacy
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