advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and quality assessments of calls and administrative functions of staff members in the call centre. · Assist Assist with reports and assessments. · Assist with ad hoc managerial functions as and when required by management
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist quality assessments of calls and administrative functions of staff members in the call centre; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist quality assessments of calls and administrative functions of staff members in the call centre; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and quality assessments of calls and administrative functions of staff members in the call centre. · Assist Assist with reports and assessments. · Assist with ad hoc managerial functions as and when required by management
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing with quality assessments of calls and administrative functions of staff members in the call center; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing with quality assessments of calls and administrative functions of staff members in the call center; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing with quality assessments of calls and administrative functions of staff members in the call center; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing with quality assessments of calls and administrative functions of staff members in the call center; Assist Assist with reports and assessments; Assist with ad hoc managerial functions as and when required by management