trends that could potentially impact the type, level or utilization of services provided. Establish and units. Ensure that the current and future Service Level Requirements (service warranty) of customers are (Service Level Agreement) and Service Level Requirements (SLR) documents. Negotiate and agree on levels of document these levels of service in SLAs. Negotiate and agree on OLAs (Operational Level Agreements) and are aligned with SLA targets. Ensure that service level reports are produced for each customer service and
exceptional engineers with a passion for airborne system-level (e.g. ISR aircraft, UAS and OPS) design and problem-solving following: Assist with the development of system-level plans, processes, procedures, and internal standards translate client requirements into system/subsystem-level requirements that can feed hardware and software comprehensive system designs to fulfil the system/subsystem-level requirements. This may include supporting analyses analyses towards proving system safety. Develop system level verification plans, test cases, and procedures towards
R negotiable on qualification, experience and level of skill. Profile Opportunity for Developer in Front-End R negotiable on qualification, experience and level of skill. We offer R neg
contribute high-level support such as strategic planning of network upgrades and high-level network performance problems, and queries. Maintain service and quality levels according to of the company business standards written feedback and technical information to all levels of end-users and customer IT management. Resolve written feedback and technical information to all levels of end-users and customer IT management. REQUIREMENTS:
Support Specialist is responsible for providing first level technical support to end users for hardware, software incidents within Service Level Agreements (SLAs). Escalate complex issues to higher level support or relevant rollout activities. Customer Service: Maintain a high level of customer satisfaction through effective communication
time. We appreciate the time and effort you have invested in applying for a position with us. We encourage
Durban, Eastern Cape (Gqeberha and East London) Investment jobs in South Africa, Johannesburg, Cape town
Durban, Eastern Cape (Gqeberha and East London) Investment jobs in South Africa, Johannesburg, Cape town
services. Key Responsibilities : Provide first-level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems Onsite Location: Western Cape, Cape Town Experience Level: Intermediate to Senior Do you have what it takes
Location: Johannesburg or Cape Town Experience Level: Senior level