define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & KPIs to upper management ( Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
all relevant configuration, including Materials Management where integration requires this. Preparation Analytics. SAP HANA. Change request management (SAP transports). Solution Manager configuration & diagnostics experience (ticket handling, problem, incident management) Jira and Confluence experience
Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
Setting up the organization structure of Materials Management and perform all relevant configuration for example Web IDE wizard SAP Cloud Platform SAP Solution Manager ChaRM SAP Business Workflow SAP MM-Purchasing SAP Degree) or relevant SAP Certification Delivery Management SAP UI5 Project Solution Planning, Estimation
Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration Data Governance (Advantageous) SAP VMS – Vehicle Management Systems (Advantageous) Any additional responsibilities
Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration Data Governance (Advantageous) SAP VMS – Vehicle Management Systems (Advantageous) Any additional responsibilities
security monitoring principles. o Proficiency in log management, correlation, and analysis. o Experience with
supporting the 24/7 operation of real-time mine management systems. The challenge: Monitor mine operations