quality. Ensure that all processes have been investigated / considered in obtaining the specifications
systems Ensure that all processes have been investigated/considered in obtaining the specifications of
- Attendance in rolling on-call duty 24/7 - Investigating new platforms for license management
business processes or systems requirements. Investigating problems and proposing possible solutions by
internal and external clients and network fault investigations. Liaise with network service providers and
eCommerce platforms. The specialist will need to investigate and case manage customer queries through effective order status, verifying payment status, and investigating technical faults with integrated systems on
eCommerce platforms. The specialist will need to investigate and case manage customer queries through effective order status, verifying payment status, and investigating technical faults with integrated systems on
software system.
distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license management NB: By
changes. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues. Requirements: